Very poor experience. Delivery not made. No follow up call was given to notify of late delivery. Received zero empathy and poor issue resolution from Dave when I called to question the issue. I did receive plenty of excuses and attitude. There are better flower shops. ... because of this post, angry flower Dave called me to say he was driving to my mother's to take back the flowers. Police had to be notified.
Simply the BEST florist ! Ordered flowers for my fathers funeral and they were above and beyond what we expected. so very creative and super fresh . the customer service is as well super helpful . My family has been using this shop for years and will continue to do use .HIGHLY RECOMMEND .
Ordered flowers for mothers day. They were dropped off in the middle of the night, brown and wilted and with a hideous lime green vase that was nothing like I ordered. Called to complain and was told to send a photo of the flowers. I did this and have not gotten a response or any effort to remedy the situation. Order your flowers from somewhere else. PS- Anyone else notice how the majority of the positive reviews seem fake...?
I was on the fence about ordering flowers for a few reasons. I ordered online today in the AM, and the delivery took place today. I called to follow-up with the online order. The gentleman who answered the phone was very helpful, and kind. The flower arrangement was GORGEOUS! I am so grateful for the amazing customer service, creative and elegant design. You have gained a new client!
Had a very disappointing experience with “Dave” (if that’s even his real name...). My 2 dozen roses were almost completely wilted when delivered, certainly not fresh as promised. What’s even worse is when I called to complain, he was completely innapropriate and rude. I’ll be shopping elsewhere.